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How Texts Can Hurt Your Business

It’s no secret that texting can get you into trouble if you’re not careful. In this article, we’re going to talk about why texts are bad for your business. From branding to customer service, here’s a list of what text messaging does to your business and how to keep it from affecting your bottom line.

Why Texts Can Hurt Your Business

Texts can hurt your business in a few ways. First, they can take up precious time that could be better spent on more important tasks. Second, they can frustrate customers and turn them off from your brand. Finally, texts can create unnecessary distractions for employees, which can lead to mistakes and lost productivity.

If you’re looking to send text messages as part of your business strategy, there are some things you need to keep in mind. First, make sure the messages you send are relevant and helpful to your customers. Avoid sending irrelevant or promotional messages that will just annoy them.

Second, make sure your texts are easy to read and understand. People tend to skim through texts instead of reading them all the way through, so make sure your messages are concise and well written. Third, be aware of the time limits imposed by your customers’ cellular providers. If a customer’s phone is busy or they’re unavailable for a certain period of time, don’t force them to wait for a response by sending a text message that will just keep buzzing in their inboxes.

Finally, remember that texting is an asynchronous communication medium. This means that people respond differently when they’re responding directly to someone else rather than seeing the message later on their computer screen or phone screen. Make sure you adjust your messaging style accordingly so your customers feel like you’re really communicating with them in person rather than just texting them!

How to Avoid and Respond to Negative Comments

When it comes to your business, you want as few negative comments as possible. Here’s how to avoid and respond to them:

1. Before you post anything online, make sure that it’s relevant to your business. If it isn’t, don’t post it!

2. Avoid making personal attacks or attacking someone’s character. This will only make the situation worse.

3. If you have a constructive criticism, be sure to offer a suggestion for improvement instead of just saying “this is bad.” That way, everyone can benefit from the change.

4. When responding to a negative comment, be polite and respectful. This will show that you value other people’s opinions and help prevent any conflict from arising.

When Should You Send a Text and When Should You Not?

Should you send a text when you’re with someone and don’t want to be disturbed?

It depends. If the person you’re with is your boss, client, or significant other, then no, you shouldn’t send a text. It could come across as rude or unprofessional.

On the other hand, if the person you’re with is just a friend and you don’t really care who knows you’re talking to them, then by all means send a text! Unless of course they’re an emergency contact that you shouldn’t be texting at all, in which case err on the side of caution and wait until later when things are less busy.


Texts can hurt your business in a lot of ways. Not only do they take up valuable time that could be spent on more important tasks, but they also give your customers the opportunity to voice their complaints without ever having to speak to you directly. If you’re not careful, texts can quickly turn into an unmanageable mess that takes up way too much of your time and energy. Follow these tips for avoiding text-related disasters and you’ll be on the road to success in no time!

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