Whatsapp Business is a great tool to manage your messaging with clients quickly and easily. This tool allows you to set customer service hours and create quick responses.
You can also create search filters. Many other features will help you build a relationship with your customers.
It is easy to create a WhatsApp company account. All you have to do is download the WhatsApp business application and then follow the steps to verify your number, just as in WhatsApp.
Keep in mind, however, that you can’t create a WhatsApp Business account using your number. This can be used to compensate for you having another number for business.
How can you customize your business account?
You can customize your WhatsApp for a Business account to make it easier for your customers to find your messages and convey what you are trying to say.
Click on the three dots in the upper corner to do so. Next, go to settings, then click Edit. There are many options available to edit contact information, including email and website. While we are talking about marketing do you know the 7 stages of internet marketing?
How to create a catalog?
It is very easy to create a catalog using Whatsapp for Business. You will need to click on the three points to go to the catalog section. There you can quickly add products and services. It is easy to configure the title, description, and image of a product or service.
It’s also very easy to use and allows you to send specific products directly to your customers without the need to send them a hard copy or a PDF with all of the product catalogs.
You can send your customers the catalog of products you have. To do this, go to the catalog section and click on each product. Then click on the date to send them.
Create automatic messages
Another feature of Whatsapp web is automatic messages. These can notify you of certain events in your business without you having to be aware that you’re sending them.
Many different types of automated messages can be set up, including the welcome message. This allows you to manage new customers and automatically welcome them, such as asking questions to help them choose the right product or solve a problem.
These messages will help you to not leave your client unattended for long hours. They will feel welcomed and cared for by your business.
You can also create an automatic message in the absent message. This can be used to manage clients when you are unavailable. As with the welcome message you cannot leave your clients indifferent. You can manage in the absence message in an emergency to give your customers contact information.
Last but not least, quick messaging is one of the best ways to save time. These are pre-configured responses that are based on the client’s chat. They work as if you were responding instantly to a message from a person.
This can be used to quickly resolve common issues in your product or service or to refer clients to other branches of your company. This makes it easier to get the problem solved quickly and efficiently.
You can either use the FAQs you have added to your site or copy the advice of a competitor who offers a similar product or service.
Conclusion
WhatsApp for Business is an extremely powerful tool to deal with customers as closely as possible without taking up too much time. Also, If you don’t know how to do all of these things, you should get help from a Digital Specialist for these marketing tasks.
This will increase your business’ efficiency and autonomy as well as speed up the process and improve customer service.
